Abstract
E-payment services have witnessed a surge in demand in recent years due to their convenient cashless transaction mode. Several studies have investigated the influence of the intention of individuals to use mobile wallets. However, the study aims to examine the key factors that impact students’ intention to use E-payment services in Ho Chi Minh City, Vietnam. The Technology Acceptance Model combines two factors from the extended version of TAM including perceived convenience and trust to develop a conceptual model for this study. The online survey of 310 students from some universities collected the data and the Smart PLS was used to analyze the data. The results of the study showed that perceived ease of use, perceived usefulness, trust, and perceived convenience have a positive influence on behavioral intention to use mobile wallets, while trust shows no positive effect on perceived usefulness.
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