An investigation of phase-distribution moment-matching algorithms for use in queueing models

Abstract

Algorithms for matching moments to phase-type distributions are evaluated on the basis of their performance in their intended application, queueing models. The moment-matching algorithms under consideration match two moments to a hyperexponential distribution with balanced means and three moments to a mixture of two Erlang distributions of common order. These algorithms are used to approximate an interarrival-time distribution for a queueing model, and the accuracy of associated performance-measure approximations is then used to evaluate the moment-matching algorithms. Three performance measures are considered, and attention is focussed on the steady-state mean queue length (number in system) of theGI/M/1 queue. Performance-measure approximations are compared to three-moment bounds and performance-measure values arising from hypothetical approximated distributions.