An Investigation of Healthcare Employees’ Job Satisfaction: A Cross-Sectional Study

Abstract

Aim and Background: The level of job satisfaction and stress experienced by healthcare employees is a major factor in turnover rates for the profession. It is worthwhile to investigate the levels of job satisfaction experienced by Healthcare Employees and the factors that contribute to that satisfaction in the context of different hospitals in Saudi Arabia, so that the results can be examined to those obtained in public hospitals and private hospitals located in other countries. Design: A cross-sectional questionnaire based study was done among Saudi male and female health care professionals to investigate the impact of job satisfaction on health service quality. The participants were chosen using a random selection procedure. Results: Two hundred seventy-five employees participated, with a 95.56% response rate. The overall job satisfaction rate was 41.46%. Job satisfaction was connected with compensation (benefits) (beta 0.448 [95% CI 0.341 to 0.554]), acknowledgment by management (beta 0.132 [95% CI 0.035 to 0.228]), and potential for advancement (beta 0.123 [95% CI 0.020 to 0.226]. A unit increase in income, incentives, and management recognition resulted with 0.459 (95% CI 0.356 to 0.561) and 0.156 (95% CI 0.065 to 0.247) unit increases in work satisfaction, respectively. Conclusion: Overall, health workers were dissatisfied with their jobs. Salary and incentives, management recognition, career possibilities, and patient appreciation were all significant indicators of employment satisfaction.