Abstract
AbstractGeneration Y, also known as Millennial, have a reputation for being more environmentally conscious than the Baby Boomers and Generation Xers who preceded them. However, the literature on hospitality and tourism has not discussed Generation Y’s changing beliefs and attitudes towards sustainability and encompassing their points of view about lodging green operations, even though millennial travellers will be a dominant customer segment in the hotel industry for the next 20 years. This study identified heterogeneous groups among members of Generation Yers who hold similar beliefs and attitudes towards the environment and examined the green hotel practices they seek when travelling. A questionnaire survey was developed and administered in New York, Florida and Michigan. Using 318 samples, this study categorized millennial green travellers as active or passive, based on their beliefs and attitudes towards green initiatives. The results indicated that to Generation Y travellers in general, green hotels ...
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