Abstract
This paper is an initial review of literature, investigating qualitative research, to show its relevance in information system disciplines. Qualitative research involves the use of qualitative data, such as interviews, documents, and participant observation data, to understand and explain social phenomena. Qualitative research can be found in many disciplines and fields, using a variety of approaches, methods and techniques. In Information Systems (IS), there has been a general shift in information system research away from technological to managerial and organizational issues, hence an increasing interest in the application of qualitative research methods. Frequently used methods are the action research, case study, ethnography and grounded theory. Review of each research approaches in qualitative methods, will be discussed. Important considerations in the methods are identified, and cases for each research method are described. Then we will present some benefits and limitations of each method. Based on the result, a framework of an action research was proposed and might be useful in starting a research project in information system using qualitative method.
Highlights
Methodology deals with the methods and principles used in an activity
According to Benbasat et al (1996), no single research methodology is better that any other methodology, and in order to ensure the quality of information system research, Clarke (1997) listed the following requirements to be present in an Information Systems (IS) research: the research method, applied within the scientific, the interpretive or the engineering tradition, the explication of a body of theory, which in most cases needs to reach back into reference disciplines, and the extension of the theory
The action research approach enabled us to understand the interaction of social organization and information systems, by introducing changes into these processes and observing the effects of these changes
Summary
Research methodology explained on how the research is done, the methods of data collection, materials used, subjects interviewed, or places visited. It details out the account of how and when the research is carried out. Matsuo et al (2008) has compiled a series of case studies in answering research queries of an experimental learning theory in managing information theory. Technical Application Development Design Team Participant observation, Interviews Electronic group discussion transcripts, Prototype evaluation and testing 18 months System development design, Testing, Implementation Appointed as a researcher for the duration of three years. Research Process Dimension & Criteria Problem in managing group knowledge and competencies. An approach to manage prototype development of group knowledge and competencies Knowledge can be extracted and competencies of group could manage Interpretive Participatory action research
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