Abstract

Outsourcing as a business strategy is discussed in relation to library practices. While contracting out services is being touted as a solution to many management problems, some government operations are moving to reduce use of contractors. As with other business arrangements, preliminary steps before considering outsourcing, such as defining quality and the expectations of both parties, must be taken. Acquisitions and collection development librarians have extensive experience with managing contracts with vendors but also have to think in new terms and develop new relationships, with vendor services expanding. Acquisitions librarians have many skills to offer in managing outsourcing arrangements, and general management and leadership abilities will still be necessary both for the staff working within the library and the contract services.

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