Abstract
National Bank of Kuwait was founded in 1952 and is considered by far the largest and the most profitable publicly held financial institute in Kuwait. Currently, it has strong local and international networks, which include branches, subsidiaries and representative offices in London, New York Paris, Geneva, Bahrain, Beirut, Singapore, Vietnam, and Thailand. NBK is ranked as the fourth top bank in the Arab countries, and is considered one of the most profitable banks in the Arab region. Furthermore, it has been ranked as the top 300 bank in the world. It has received many awards by many major rating agencies. In the field of IT adoption, NBK has set new standards for retail banking in the region by leading the way with new products, services and technology-driven distribution channels. Recently, NBK has been awarded as the best internet bank in Kuwait and the Middle East.
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