An interprofessional pilot program training medical residents in trauma-sensitive communication

Abstract

Abstract This pilot project tested a brief interdisciplinary intervention to enhance communication skills among medical residents who provide care to female veterans. While guidelines exist on providing trauma-sensitive care, one challenge is translating these principles into practice through education and training. The target audience was medical residents (PGY1-PGY3; n = 8), who were observed 3 times by a clinical psychologist during their women's primary care clinic rotation at a VA hospital. The intervention format entailed the psychologist providing individualized feedback on basic interpersonal communication and care. Residents completed a pre- and post-intervention survey regarding their skill, comfort, perceived use of patient-centered approaches, and their understanding of care. The post-intervention survey included an intervention feedback section. Results indicated improvements in resident self-perceived communication skills and greater comfort discussing and responding to trauma disclosure. Qualitative feedback indicates residents found the training useful. This novel pilot study shows the promise of a brief interprofessional intervention for improving communication skills in behavioral health among medical residents, particularly regarding trauma. Next steps include testing with a larger sample in a randomized controlled trial, and examining effects of training on patient satisfaction.