An Interactive Workshop to Increase Resident Readiness to Perform Patient Hand-offs

Abstract

OPEN ACCESSJuly 3, 2012An Interactive Workshop to Increase Resident Readiness to Perform Patient Hand-offs Michael Aylward, MD Michael Aylward, MD University of Minnesota Medical School Google Scholar More articles by this author https://doi.org/10.15766/mep_2374-8265.9189 SectionsAbout ToolsDownload Citations ShareFacebookTwitterEmail Abstract Introduction: Patient handoffs are an increasingly common aspect of patient care. Residents perform a significant number of patient handoffs, often with little training or oversight. Therefore, we created this resident handoff workshop, which is inexpensive, is easy to administer, and requires minimal materials. Methods: The workshop consists of a handoff script, didactic PowerPoint slides, a case presentation, a handoff video, and an instructor's guide. The workshop takes 90 minutes to implement. It has traditionally been run during intern orientation for all medicine and medicine-pediatric residents at the University of Minnesota Medical School. Results: The workshop has been used over the past 3 years. We have shown a 26% improvement in overall readiness to perform a handoff. A follow-up survey 3–6 months after the workshop indicated that over 90% of interns had incorporated an aspect of what they learned in the workshop into their handoffs. Discussion: The workshop is simple to run, is inexpensive and short, and can be easily deployed during resident orientation. Residents perform a significant number of patient care handoffs in teaching hospitals, where complexity and acuity are high. Because preventable adverse events are directly proportional to house staff discontinuity, it is imperative to find ways to improve residents' handoff skills. Educational Objectives By the end of this workshop, learners will be able to: Discuss the importance of handoffs and potential sources of error during the handoff process.Determine how to convey information in an efficient and effective manor.Observe a handoff and deconstruct what was done well and what was done poorly.Practice a handoff in a role-play setting. Sign up for the latest publications from MedEdPORTAL Add your email below FILES INCLUDEDReferencesRelatedDetails FILES INCLUDED Included in this publication: Case Presentation.doc Hand-off Video - Quicktime Version.mov Hand-off Video - Windows Version.wmv Hand-off Workshop Script.pdf Hand-off Workshop Slides.ppt Instructor's Guide for Hand-off Workshop.pdf Long Call Packet.pdf Night Float Packet.pdf Primary Team Packet.pdf To view all publication components, extract (i.e., unzip) them from the downloaded .zip file. Download editor’s noteThis publication may contain technology or a display format that is no longer in use. CitationAylward M. An Interactive Workshop to Increase Resident Readiness to Perform Patient Hand-offs. MedEdPORTAL. 2012;8:9189. https://doi.org/10.15766/mep_2374-8265.9189 Copyright & Permissions© 2012 Aylward. This is an open-access article distributed under the terms of the Creative Commons Attribution license.KeywordsHand-offWorkshop Disclosures None to report. Funding/Support None to report. Loading ...