Abstract

The world has recently seen unprecedented growth of social networks that have enabled internet users to share and communicate their views in various areas of life. Analysis of opinion is one type of text mining that aims to discover human views and emotions about any particular event, or topic. In the experiment of this research, we perform document level sentiment analysis in the form of positive and negative sentiments using both the traditional models and recent deep learning models. Three traditional methods (i.e. Naive Bayes (NB), Logistic Regression (LR), and Voting Ensemble) and three deep learning layout (i.e. Single Convolutional Neural Network (CNN), Single CNN + FastText and Ensemble(2-Layer CNN + Gated Recurrent Unit (GRU))) have been employed for two different datasets to evaluate the opinion classification. In our experiment, accuracy, f1-score, and RMSE have been considered as evaluation parameters and the optimistic results show that for airline review dataset, Single CNN + FastText comes out with the highest performance whereas for hotel review dataset, 2-L CNN + GRU comes out with the highest performance.

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