An Integrated Approach to Collaborative Learning in Projects

Abstract

Information Technologies 2.0 (IT 2.0) is transforming the project management by improving communication and collaboration. It provides better experience than the traditional software package allowing document sharing, integrated task tracking, enforcing team processes and agile planning. Despite the benefits brought by IT 2.0, their use to promote lessons learned (LL) remains unexplored. For many project managers to obtain and integrate information from different tools of previous similar projects remains a challenge. This chapter emphasizes the need of combining traditional LL processes and methods with IT 2.0. It describes the IT 2.0 uses and how these technologies can support LL processes and methods in project settings. It delivers a proposal focusing on both IT 2.0-centered LL processes and an updating of traditional LL methods with IT 2.0. This proposal aims to help project managers to improve the management of LL and, as a result, the project learning.