Abstract

Catering supplier selection is multi-criteria decision-making (MCDM) problem faced by airline industry. The evaluation process primarily involves the assessment of several complex factors for selecting a catering supplier that will best meet the airline requirements. There are a few applications of the catering supplier selection model. The approach of this paper is towards the solution for catering supplier selection. This study integrates the analytical hierarchy process (AHP) with a type of performance rating involving the determination a degree of utility by additive ratio assessment (ARAS) and multi-choice goal programming (MCGP). A real-life case study in selecting a catering supplier is also presented.

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