Abstract
In spite of proliferation of maintenance work-force research, the maintenance community has deficient insight into the technicians’ selection process. Building on studies focusing on technical crew selection and uncertainties, this paper offers a framework to potentially remedy this lack. First, the establishment of a fuzzy-rooted structure and connection of it with step-wise weight assessment ratio analysis (SWARA) and complex proportional assessment of alternatives (COPRAS) can enlarge the research community’s comprehension of the competent selection process and could be initiated and completed by selection teams for maintenance technicians. Second, the put forward structure confronts the widespread description of where to obtain technicians, directing attention from the steps-to-selection to mere sources of obtaining technicians. Thus, this paper establishes the manner, in a particular context that the integration of fuzzy-SWARA and COPRAS could add to the research community’s perception of tackling uncertainties all around the maintenance technicians, while building on ideas from the human resource management literature as well as the technical engineering literature.
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