An Integrated Approach for Discovering Process Models According to Business Process Types

Abstract

Process discovery technique aims at automatically generating a process model that accurately describes a Business Process (BP) based on event data. Related discovery algorithms consider recorded events are only resulting from an operational BP type. While the management community defines three BP types, which are: Management, Support and Operational. They distinguish each BP type by different proprieties like the main business process objective as domain knowledge. This puts forward the lack of process discovery technique in obtaining process models according to business process types (Management and Support). In this paper, we demonstrate that business process types can guide the process discovery technique in generating process models. A special interest is given to the use of process mining to deal with this challenge.