Abstract

While there is a great demand to share training programs globally, there are few methodologies to implement effective instructional development processes in multicultural organizations. Based on lessons learned from a Fortune 500 company, this article presents an instructional development model for global organizations. Three main gaps are identified in a practice of instructional design (ID) model for international settings: language, culture, and needs gaps at local sites. In order to solve these problems, the proposed model includes a decentralized process and collaborative efforts between the originating site and local sites. The virtues of the proposed model are just-in-time training, flexibility, and adequateness. The current situations in global organizations are ill-structured and require the sharing of multiple perspectives through collaboration in order to accomplish social consensus. The characteristics in the presently proposed model are that a) there is limited predetermined content, b) there is a sharing of multiple perspectives, c) there is needs negotiation, and d) learning is occurring within a context.

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