Abstract

ABSTRACTThis article investigates whether or not Herzberg's Motivation-Hygiene Theory is still applicable in the 1990s. Herzberg's original work was done in an America of industrial expansion and high employment. The current situation is one of downsizing, restructuring, and reengineering. This investigation was done by replicating Herzberg's 1959 study and comparing the results. The Herzberg methodology is described and analyzed, as is the subsequent literature on the Motivation-Hygiene Theory. Practical limitations resulted in a small sample survey being substituted for Herzberg's original interview technique. The results showed a decrease in recognition, advancement, and responsibility satisfiers and the disappearance of salary and working conditions as motivators or demotivators. Despite the small sample, the results provide enough useful data to validate Herzberg's theory in the 1990s.

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