An Industry-Driven Model of Hospitality Curriculum for Programs Housed in Accredited Colleges of Business: Program Learning Outcomes-Part III

Abstract

This study focused on the development of program learning outcomes for a hospitality program housed in an accredited college of business and creation of an assessment scoring sheet for said outcomes. It was the fourth of a six-phase project to examine the curriculum for the purpose of assessment. Based on findings from the first three phases, a series of meetings were held, led by a curriculum design consultant, to develop the program learning outcomes. These learning outcomes were aligned to the university educational goals and include the dimensions of industry knowledge, diversity, global awareness, lifelong learning, technology, critical thinking, effective communication, ethical leadership, teambuilding, and world-class service. The identified program learning outcomes and their respective top-level measures for performance criteria using the assessment scoring form are presented.