Abstract

Background:UC San Diego Health System (UCSDHS) is an academic medical center and integrated care network in the US-Mexico border area of California contiguous to the Mexican Northern Baja region. The COVID-19 pandemic deeply influenced UCSDHS activities as new public health challenges increasingly related to high population density, cross-border traffic, economic disparities, and interconnectedness between cross-border communities, which accelerated development of clinical collaborations between UCSDHS and several border community hospitals – one in the US, two in Mexico – as high volumes of severely ill patients overwhelmed hospitals.Objective:We describe the development, implementation, feasibility, and acceptance of a novel critical care support program in three community hospitals along the US-Mexico border.Methods:We created and instituted a hybrid critical care program involving: 1) in-person activities to perform needs assessments of equipment and supplies and hands-on training and education, and 2) creation of a telemedicine-based (Tele-ICU) service for direct patient management and/or consultative, education-based experiences. We collected performance metrics surrounding adherence to evidence-based practices and staff perceptions of critical care delivery.Findings:In-person intervention phase identified and filled gaps in equipment and supplies, and Tele-ICU program promoted adherence to evidence-based practices and improved staff confidence in caring for critically ill COVID-19 patients at each hospital.Conclusion:A collaborative, hybrid critical care program across academic and community centers is feasible and effective to address cross-cultural public health emergencies.

Highlights

  • The UCSD Health System (UCSDHS) is an academic medical center with an integrated care network located at one of the most populous sections of the US-Mexico border area

  • The public health importance of this border area is well recognized given its population density and social, economic, and political importance [1]. The interdependence of these cross-border regions is characterized by high traffic across the US-Mexico border, at the San Ysidro Land Port of Entry [2], as US citizens and legal residents reside in Mexico for lower costs of living but maintain employment in the US

  • The Tele-ICU service began on June 22, 2020 with 12 sessions through Aug 1, 2020, with one patient case discussion per session alternating with review of a peer-reviewed journal articles regarding COVID-19 management

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Summary

Introduction

The UCSD Health System (UCSDHS) is an academic medical center with an integrated care network located at one of the most populous sections of the US-Mexico border area. Legal border crossings at the San Ysidro and Otay Mesa border normally exceed 130,000 daily and initially decreased to 40,000 daily with governmental COVID-19 travel restrictions in March 2020 but eventually returned to 80,000 daily by June 2020 [3]. During this time, more than 90% of crossings were by US citizens or legal permanent residents of the US. The COVID-19 pandemic deeply influenced UCSDHS activities as new public health challenges increasingly related to high population density, cross-border traffic, economic disparities, and interconnectedness between cross-border communities, which accelerated development of clinical collaborations between UCSDHS and several border community hospitals – one in the US, two in Mexico – as high volumes of severely ill patients overwhelmed hospitals

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