An Illustrated Conceptual Model of Key Factors Impacting Perceived Interlocal Agreement Outcomes

Abstract

ABSTRACTThe increasing use of interlocal agreements (ILAs) to provide government services makes it important to understand the development of the ILA process and its potential effects on outcomes. This article develops a conceptual model that identifies and organizes factors that may contribute to perceptions of ILA effectiveness and service outcomes. The model is illustrated using examples from two ILAs in Pulaski County, Arkansas, that have the same players within the same political landscape. This allows examination of how the characteristics of the agreements may result in very different service outcomes and perceptions of effectiveness. The study’s focus on key factors contributes to the understanding of ILA development and its connection to service outcomes.