An identification of success of academic system application using Delone and McLean design (Case study at Wira Husada school of health science Yogyakarta)

Abstract

Academic information system is a system that is very important to be applied to every college, the system is used in order to assist college operators in processing students' grade data, lectures, and lecturers' data. Wira Husada School of health science is one of the colleges that has implemented academic information system, but the system implemented has not worked as it should be. This research aims to identify factors that influence the success of the application of academic information system that has been applied by Wira Husada School of health science using Delone and Mclean design by measuring six variables which are information quality, service quality, system quality, user, user satisfaction and net benefit. Researcher distributes questionnaires to 280 students of Wira Husada School of health science as the main users of the system, and then the data from the questionnaires are analyzed using SPSS and AMOS Program. The result of this research shows that the quality of information and system does not affect the user, but it affects user satisfaction, service quality affects user and user satisfaction, user satisfaction affects user, user affects net benefit and user satisfaction affects net benefit.