Abstract

To address ambiguity arising from linguistic decision judgments, Guo and Zhao introduced a model of the well-known Multi-Criteria Decision-Making (MCDM) method, Best-Worst Method (BWM), using fuzzy sets, known as Fuzzy Best–Worst Method (FBWM). Despite its versatility, FBWM has limitations, such as criteria-weights being independent of fuzzy comparison values’ shape and reliance on approximate fuzzy arithmetic operations. In response to these limitations, we introduce a novel model of Fuzzy Best–Worst Method based on α-cut intervals. In this model, the calculation of optimal weights involves formulating an optimization problem that utilizes exact fuzzy arithmetic operations defined in terms of α-cut intervals. This approach aims to optimize the entire shape of fuzzy comparison values simultaneously. However, it turns out that, although we have proven the existence of optimal solution for this problem, solving it proves to be challenging. To resolve this issue, we approximate optimal weight set(s) using triangular fuzzy weight sets and assess the Error of Approximation (EA). The approximate weight set with the desired EA is then defuzzified to obtain a crisp weight set. In situations where there are multiple approximate weight sets with the same EA, interval-weights are calculated. Following that, we establish the necessary conditions for a Fuzzy Pairwise Comparison System (FPCS) to be consistent. Using these conditions, we calculate a lower bound of the Consistency Index (CI), providing a measure of the accuracy of weights. Finally, we discuss numerical examples and a real-world scenario, ranking of risk factors in supply chain 4.0, to validate the effectiveness of the proposed model.

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