An extension of the technology acceptance model for business intelligence systems: project management maturity perspective

Abstract

Business intelligence systems (BISs) refer to a wide range of technologies and applications useful for retrieving and analyzing a large amount of information with the goal to generate knowledge useful for making effective business decision. In order to investigate adoption of BISs in companies, we propose a model based on the technology acceptance model (TAM) that is expanded by variables representing the concept of a project management maturity (PMM). The survey on the sample of USA companies has been conducted with the chief information officer (CIO) as the main informant. A structural equation model has been developed in order to test the research model. Results indicate that TAM expanded with the notion of PMM is useful in increasing understanding of BISs adoption in companies.