An Exploratory Study on Digital Payment Systems and its Impact on Trust and Continuance Intention in Newly Remonetized and Digitized Era

Abstract

With the advancement in technology, this digital evolution has brought a challenge for conventional payment system of financial institution and tremendous opportunities for the developing countries. Empirical research on digital payment system and its continuance intention is very less and to address this research gap, researcher has examined a research model. The result shows that Perceived Reputation, Perceived Security, and Perceived Structural Assurance with digital payment systems has positive impact on trust and Continuance Intention. The findings of this research work provide valuable evidence for policy makers and banks to foster their work practices in the field of digital payment systems in India.