Abstract
This study aimed to obtain insight into the influence digital transformation has on future leadership behaviors and management. Up to now, most literature solely focuses on the need for strong strategic leadership to build and lead the transformation. This study was directed at future leadership behaviors and skills needed during and after digital transformation of management below senior level. An exploratory approach to review literature on digital transformation and leadership was used, inspired by the PRISMA protocol. Our findings show that digital transformation is a disruptive process that impacts the whole organization and results in new forms of working. This calls for altro-centric leadership, an other-centered leadership style. Specifically, soft skills such as empathy, humility, integrity and compassion are becoming increasingly important, as is understanding the power of digital technology. The emergence of artificial intelligence offers interesting opportunities. It could be used to handle quantifiable managerial tasks and evaluate the quantifiable part of performance, while managers focus on the soft skills side of management such as coaching, motivating and empowering employees. This study demonstrates the necessity to redefine leadership requirements in an increasingly digitalized world.
Highlights
Digital transformation is on the agenda of all contemporary organizations as technological innovation accelerates and continues to influence everyday life and business [1,2,3,4].It is a technology-driven, disruptive change process that enables business improvement [1,5,6]
Already reaching as far as algorithms increasingly finding their way into daily management practice, digital transformations call for reassessment of leadership paradigms as well as leadership skills and behaviors because their influences are felt throughout the entire organization
Most digital transformation and leadership literature focuses solely on the need for strong strategic leadership—top managers who recognize the importance of digital transformation and building a future strategy around it and senior managers responsible for leading digital transformations strategically [7,8,64,65,66], exposing knowledge gaps below senior management levels
Summary
Digital transformation is on the agenda of all contemporary organizations as technological innovation accelerates and continues to influence everyday life and business [1,2,3,4]. It is a technology-driven, disruptive change process that enables business improvement [1,5,6]. Organizational, and cultural challenges [1,10,11], it brings leadership and management challenges [12,13].
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