An Exploratory Factor Analysis for Conflict Resolution Methods among Construction Professionals

Abstract

This paper aims to evaluate various methods of resolving conflict among construction professionals (CPs) in Nigeria. A quantitative research technique was utilised. This study used well-structured questionnaires which were forwarded to numerous CPs in the Southwest of Nigeria. A total of 150 questionnaires were sent out and 135 were received back from respondents. The research revealed some major approaches to conflict resolution among the CPs, such as collaborating, accommodating, negotiating, compromising, mediating, arbitrating, mediating-arbitrating, contending, obliging, early neutral evaluation and avoiding. This study is limited to construction professionals (CPs) that are members of Nigerian professional bodies and just 135 respondents took part in the survey. This study recommends that further studies should use other analysis methods to assess conflict resolution techniques among the CPs. The results from this study will enhance the knowledge of CPs in Nigeria of numerous methods of resolving conflict. Furthermore, the outcomes will help CPs make use of collaborating and accommodating in settling conflict within their individual professional bodies. Previous studies on conflict resolution methods only concentrated on contractors and consultants in construction projects but this present study contributes to the body of knowledge by assessing conflict resolution methods among CPs within their individual professional bodies. Additionally, the exploratory factor analysis (EFA) utilised in this study is novel since previous studies have not employed this analysis method. Therefore, it is recommended that CPs should be collaborating with one another in order to solidify their relationship and enhance their performance within their professional bodies.