Abstract
PurposeRefugees commonly face inequitable access to health care services in their host country. This study aimed to identify factors influence refugee access to health services and to assess perceptions of barriers to health care for different refugee groups in Jordan.Design/methodology/approachIn-depth interviews were combined with document analysis and analyzed using thematic and framework methods.FindingsFindings highlighted inequitable access to health services between different refugee groups. Unlike Palestinian refugees from the West Bank, Palestinian refugees from Gaza faced financial barriers to access health care as a result of citizenship status, which affected their health insurance, referrals for health care and legal right to work. Syrian refugees similarly lacked Jordanian citizenship and health insurance and mainly depended on UNHCR for health services, though some were able to acquire work permits and pay for private care.Originality/valueThis study demonstrates a need for politically and economically appropriate policies to minimize the disparity of health care access among these refugee groups.
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