Abstract

PurposeThe establishment of design criteria is an important activity in the initial phase of housing development. A lack of adequate information regarding design criteria will result in poor satisfaction of homebuyers, pre-occupancy obsolescence, high maintenance costs, property overhang and the abandonment of houses. In Malaysia, many of these consequences are prevalent. However, while information on homeowners’ requirements is inconclusive, paper aims to investigate the criteria upon which design teams/developers base their decisions in the design of affordable housing.Design/methodology/approachThe present research conducted a cross-sectional survey questionnaire comprising 25 design criteria administered to 200 stakeholders in the housing industry. The design criteria were determined through a weighted mean. The associations between the criteria were analysed through a principal component analysis.FindingsThe results found that safety and security of home occupants and property, maintenance costs, noise and nuisance minimisation, extent of future modifications and waste disposal were the five major design criteria. Factor analysis narrowed down the 25 criteria to six factors, which explained 77 per cent of the total variance. The six underlying factors named of significance were operating costs, sustainability, comfort, neighbourhood, transportation and spatial. The findings also indicated that the design teams/developers paid little attention to a few critical design criteria.Research limitations/implicationsFuture studies should involve a large sample size and increase the design criteria.Practical implicationsThe study is important for improving homebuyers’ satisfactions because it provides information design team and developers decision-making factors.Originality/valueThis study is the first to address design criteria of affordable housing in Malaysia and elsewhere. This research provides fresh information on design management of affordable housing. The findings will be useful to policymakers, urban planners, place managers, design consultants and developers.

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