Abstract

This paper reports the background, methodology, findings and implications of the performance effectiveness of an organizational behavior modification (O.B.Mod.) program in industry. O.B.Mod. is based on operant learning theory and the principles of behavior modification and has the overriding premise that organizational behavior is a function of its contingent consequences. Specifically, a pretest-post test control group experimental design was used to evaluate the performance (departmental direct labor effectiveness) of first line supervisors who went through a behavioral contingency management (BCM) training program. Analysis of variance with repeated measures on one factor (months) was used to analyze the results. The statistical tests clearly indicate that the overall departmental performance of supervisors who went through BCM training was significantly higher than the control group.

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