Abstract
The operation and maintenance management of telecom platforms puts more emphasis on operation and alarm monitoring and less on business flow, and it is difficult to have a seamless connection between operation and maintenance and sales. To improve the cooperative efficiency and the informatization level of telecom platform operation and maintenance, a new operation and maintenance system integrating Apriori association rules for a telecom platform is proposed. In this paper, the Apriori algorithm is firstly used to analyse the fault correlation of the operation and maintenance system of the telecommunications platform to get the alarm message. Then, the fault risk of the operation and maintenance platform is evaluated intelligently by the system‐business alarm causality model. Finally, based on the fixed end and the mobile end, the dynamic presentation of the system running state and alarm monitoring, device query and positioning, and online and offline inspection are implemented and designed, respectively. Experimental results show that the proposed operation and maintenance systems integrating Apriori association rules for the telecom platform innovate the cooperative mode between the operations and sales team, and the average time reduces to 3.9 minutes from 4.7 minutes and the risk forecasting accuracy increases from 8% to 26%. The assumed method can significantly improve the operational efficiency and intelligent level of the telecom platform’s system and business.
Highlights
With the booming development of mobile Internet, there are many new products and services constantly launched by telecom operators, and it strives to form their own unique advantages in the competition [1, 2]
We propose the Apriori algorithm to analyse the fault correlation and intelligently evaluate the fault risk of the telecom platform and to implement the system running status and alarm monitoring by HTML5, Ajax, and quick response (QR) code recognition
In the process of pushing alarm message, the mobile end is mainly to scan the QR code of equipment and report the inspection information, while the fixed end in a machine room is mainly to carry out inspection records, data screening, and inspection of the equipment
Summary
With the booming development of mobile Internet, there are many new products and services constantly launched by telecom operators, and it strives to form their own unique advantages in the competition [1, 2]. Due to the number of operation and maintenance personnel of the telecom platform which is constantly decreasing under the background of intensification and integration and the current cooperative mode between the front end and back end of the telecom platform, there is generally a shortage of an effective coordination mechanism between operation and maintenance and sales. All these greatly limit the efficiency of operation and maintenance and intelligent management of the telecom platform
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