Abstract

This study reports the results of a survey on the use of microcomputers in Taiwan. Eighty five users participated in this study. Microcomputer usage was represented by four indicators: frequency of use, time of use, number of business tasks, and number of software applications. The frequency of each of the indicators were shown and the relationships between the four indicators and demographic variables, computer experience, and user training were examined. We also examined the relationships between organizational support, task characteristics, and beliefs about microcomputers, and the four indicators of microcomputer usage. Results show that a significant positive correlation exists between computer experience, user training, management support, and attitudes and negative correlations between task complexity and all the four indicators of microcomputer usage. Results also show that information center support has a strong relationship with number of tasks and that user satisfaction is highly correlated with number of applications, frequency of use, and time of use.

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