Abstract

This paper reports two exploratory research studies conducted to identify major barriers to coordination in disaster response and to understand causal relationships among those barriers. In the first study, two expert panels (emergency operations centre directors and firefighters) participated in a Delphi survey to identify and prioritise major barriers. In the second study, five focus group sessions were conducted with state and parish (county) emergency operations centre directors and response professionals. Each group created a conceptual map of major barriers and the causal relationships among them. Results are integrated in a Coordination Barrier Classification Framework that incorporates the relative importance and interdependencies among the six major barriers (planning, resources, training, chain of command, politics, and communication). Differences by stakeholder group are also identified. Preliminary implications and avenues for future research are suggested.

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