Abstract
This paper is focused on the exact calculation of the cycle service level for a generalized periodic review system accepting any discrete demand with a known probability function and any cycle service target. Previously, it was necessary to modify the definition of the cycle service level metric (also known as non stock out probability) so that it could be applied to these cases. The purpose of the proposed (R, S) system is to handle simultaneously fast-moving items, slow-moving items and intermittent or sporadic demand items any of them with high, medium or low cycle service targets.
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