Abstract

Effective supply chain management (SCM) has become a fundamental substratum for strategy formulation, as competition is no longer between organizations, but between their supply chains. Organizational success is now dependant on how well the organization collaborates externally, in order to achieve breakthrough results and sustain a unique advantage over its rivals. This research conceptualizes and develops three dimensions of SCM business processes (supplier relationship management (SRM), demand management (DM), and manufacturing flow management (MFM)) and tests the relationships between these processes and competitive advantage.

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