An evaluation of the relationship between occupational stress and job satisfaction

Abstract

The study examines the relationship between occupational stress and job satisfaction of employees in a non–profit organisation in South Africa. A descriptive and quantitative research approach was employed with a structured closed-ended questionnaire. A purposive sampling method was employed to select a sample of 230 full-time and contract employees in the Non-Profit Organisation in South Africa. A Minnesota Job Satisfaction Questionnaire (MJSQ) and the Eliot Stress Questionnaire (ESQ) were distributed to collect data. The research findings on job satisfaction reveal that most employees were generally satisfied with their jobs. Statistical analysis results on occupational stress showed that employees are generally neither stressed nor non-stressed, (the neutral point). The findings of this research reveal that when occupational stress is reduced employee satisfaction is improved. NPOs must communicate and clarify expectations, and ensure that employees fully understand the nature of their business and the funding implications.