Abstract
The study has examined to categorize the retail banking products according to their important performance on scheduled commercial banks operating in Chittagong, Bangladesh. To do this, the authors have collected data from 118 bankers who are working at different level in different banks. Data have been analyzed with the help of SPSS IBM (Statistical Package for Social Science) 21.0 version. Factor analysis as well as multiple regression analysis has been conducted to get the result. Bartlett's Test of Sphericity along with Kaiser-Meyer-Olkin (KMO) statistics has been used to highlight three (03) categories retail products responsible for retail banking products’ performance of scheduled commercial banks. The study has found that these three (03) categories could explain 59.169% of total variability of retail banking products’ performance. Finally, multiple regression analysis has suggested that these three (03) categories of retail products influenced retail banking products’ performance most significantly. Limitations and further research directions are also discussed.
Highlights
There was “World Retail Banking Report”, which was published in Holland, 28th march, 2007
The scheduled commercial banks taken for the study are First Security Islami Bank Limited (FSIBL), National Bank limited (NBL), Dutch Bangla Bank limited (DBBL), Janata Bank limited (JBL), Rupali Bank limited (RBL), Uttara Bank limited (UBL), NRB Global Bank (NRBGB)
The authors found that these retail products in commercial banks are retail savings product and services, Retail consumer credit scheme, SME products, evening banking/services, electronic banking/services, online banking/services, research and development, IT development, agriculture and rural credit policy and different card services
Summary
There was “World Retail Banking Report”, which was published in Holland, 28th march, 2007. Active users or customers of retail banking products globally paid at € 77(average price) which was decreasing price at 0.3% than last year This change had some variations such as 1.8% reduced in the Euro zone and 2.9% improved in Asia pacific (Yesmin & Nasrin, 2010). In Bangladesh, Banking industry is matured largely than before It has developed superb image in their various activities including retail banking. Loans and deposits are the basic products, retail-banking units provide a range of other financial services to customers and small businesses. For this reason retail banking system is new avenue for research and development in the banking sector. This is why; researchers find some interest to explore something regarding retail banking in some extent
Sign-in/Register to view highlights & summary Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
