Abstract
This paper reports an observational study of a Computerized Procedure System (CPS) under development for an advanced main control room in Korea. The purpose of this study was to examine possible effects of using the CPS. The crew, a shift supervisor and two operators, admitted that the CPS reduced their mental workload and they thought the CPS was better than or as good as paper-based procedures. One significant effect was that the amount of communication between the shift supervisor and two board operators was reduced considerably.
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