Abstract
Since the mid-1980s there has been a transformation in the management of the public sectors of advanced countries. The rigid, hierarchical, bureaucratic form of public administration, which has predominated for most of the twentieth century, is changing to a flexible, market-based form of public management. This is not simply a matter of reform or a minor change in management style, but a change in the role of government in society and the relationship between government and citizenry. Traditional public administration has been discredited theoretically and practically, and the adoption of new public management means the emergence of a new paradigm in the public sector.
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