An Enterprise Resource Planning (ERP) SAP Implementation Case Study in South Africa Small Medium Enterprise Sectors

Abstract

The use of technologies for enterprise resource planning (ERP) SAP has resulted in improvements to companies’ daily operations. This growth, however, has not been without its share of difficulties for the sector of small and medium businesses. First, the adoption and implementation of proprietary SAP ERP comes with a high expense for organizations, and second, it is problematic for organizations to guarantee that scalability is established owing to the dynamic shift in the SME sector. This indicates that the small and medium-sized enterprises (SMEs) sector in South Africa is not making use of the widely accessible cost-effective open-source SAP ERP that is now on the market. The scope of the investigation was broadened to include gathering information on open-source alternatives. This indicates that the small and medium-sized enterprises (SMEs) sector in South Africa is not making use of the widely accessible cost-effective open-source SAP ERP that is now on the market. The primary objective of the study was to assess the open-source ERP adoption trends of small and medium-sized enterprises (SMEs) in the Durban area. The purpose of this study was to investigate both the drivers and the impediments to the adoption of SAP ERP systems. Qualitative and quantitative approaches were used in this study. The scope of the investigation was broadened to include gathering information on open-source alternatives. According to the findings of the study, small and medium-sized enterprises (SMEs) are aware of the advantages that may be gained by using ERP systems in their companies.