An Empirical Study on the Benefit Analysis of Enterprises across the Strait Using ERP Systems

Abstract

As the world economy evolves with the process of globalization and internationalization, it has been a huge challenge for the enterprises of Taiwan confronting the mobility and toughness throughout the global market. In order to respond to the flourishing development of enterprises across the strait and the expansion on new sector, “inquiry processed in Taiwan, manufactured in Mainland China, and marketed toward the entire world.” is a very critical strategy for Taiwan’s enterprises to respond to the rise of China and globalization. The production and marketing strategy must be conducted and reacted closely to the market; furthermore, the manager of enterprises must be well informed of the movement of the industry worldwide, and be capable of integrate all the resources available. In addition to the HR, finance, material, technology, information, and production within an enterprise, enterprises should be vertically synergize the upstream and downstream supplier to present a complete supply-chain model and operation procedure, so to possess sufficient information during the process of decision making. For the enterprises across the strait, establishing a factory in China does enjoy the low cost advantage, yet the problems of enterprise operation management cannot be ignored relatively. Previous studies rarely focused on the beneficial analysis of enterprises across the strait by installing ERP systems. This dissertation is dedicated to elaborate the motivation of the enterprises across the strait use ERP system by sorting and demonstrating relative studies of the previous studies, and shared the successful case of how ERP system installed have contribute to individual companies. It can serve as a solid reference for companies across the strait who is planning to install ERP systems and furthermore benefits in their planning to establish a effect-improvement strategies while doing so. In this study sets to analyze the benefits by conducting questionnaire survey, and thorough interviews with employee of case study to gather and sort the benefit of management of case study from both sides of the strait, and take other enterprises as reference on problem solving. According to the result, it is evident that necessity and effectiveness for enterprises to implant ERP. The benefit of implanting ERP like strengthening the internal control and reduces operational risk, as a consequence it does increase of enterprise’s value, the enhancement of decision quality to accelerate the reaction ability, and elevates the competitiveness assumed by digitized information. All the above benefits have its remarkable effect. It can make the enterprise of across the strait gain instant control of the condition and information, and respond the dynamic market immediately to deal with the competition of globalization.