An Empirical Study of e-Learning Interface Design Elements for Generation Z

Abstract

E-learning is the latest evolution of electronic-based learning that creates, fosters, delivers and facilitates the learning process anytime and anywhere with the use of interactive network technology. The use of e-learning as a learning platform makes users want a high quality of interface design to interact with the e-learning system. Interface design that meets students’ needs and expectations may increase their involvement and satisfaction towards e-learning, especially generation Z students. However, interface design is always being criticized and has become a part of issues that cause the failure of e-learning. Lack of understanding about students’ cultural background and preferences towards e-learning interface design are the major factors that contribute to this phenomenon. To ensure the success of e-learning, a model of interface design specifically for generation Z students’ culture that consists of interface elements and design characteristics need to be developed. So, this study aimed to address this subject by identifying e-learning interface elements and design characteristics from existing literature, confirming the elements and design characteristics and discovering related elements for e-learning interface design from generation Z students’ perspective. This study used semi-structured for a focus group interview that included seven students. The focus group interview involved three main steps which were sampling, protocol and research instruments. This study validated several interface elements and design characteristics that contribute to the model of e-learning interface design. The findings could guide the interface designer in designing e-learning interface for generation Z students.