Abstract
Next to the financial sector, the manufacturing industry is the second largest investor in information systems (IS) and technologies (IT). However, in recent years, many CEOs have expressed skepticism and disappointment on the returns from investments in IS. There is reluctance on the part of these CEOs to continue to invest in IS because of a nagging feeling that existing systems are often under-utilized. The dissatisfaction of CEOs with returns on them combined with the suspicion that existing IS are under-utilized clearly has serious implications for the IS community. Using empirical survey data of small and large manufacturing firms in the electronic industry, this paper investigates whether, in fact, IS are under-utilized and, if so, explores the underlying reasons for this situation. In particular, we explore the differences, if any, between small and large manufacturing firms in their ability to deploy and utilize IS to achieve organizational excellence.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
