An Empirical Investigation Into the Influence of Software Communities’ Cultural and Geographical Dispersion on Productivity

Abstract

Estimating and understanding software development productivity represent crucial tasks for researchers and practitioners. Although different works focused on evaluating the impact of human factors on productivity, a few explored the influence of cultural/geographical diversity in software development communities. More particularly, all previous treatise addresses cultural aspects as abstract concepts without providing a quantitative representation. Improved knowledge of these matters might help project managers to assemble more productive teams and tool vendors to design software analytics toolkits that may better estimate productivity. This paper has the goal of enlarging the existing body of knowledge on the factors affecting productivity by focusing on cultural and geographical dispersion of a development community—namely, how diverse a community is in terms of cultural attitudes and geographical collocation of the members who belong to it. To reach this goal, we performed a mixed-method empirical study. First, we built a statistical model relating dispersion metrics with the productivity of 25 open-source communities on Github. Then, we performed a confirmatory survey with 140 practitioners. The key results of our study indicate that cultural and geographical dispersion considerably impact productivity, thus encouraging managers and practitioners to consider such aspects during all the phases of the software development lifecycle. We conclude our paper by elaborating on the main insights from our analyses and instilling implications that may drive further research.