An empirical examination of total just-in-time impact on operational performance: insights from a developing country

Abstract

The main objective of this research is to examine the impact of total just-in-time (T-JIT) practices (purchasing, production, and selling) along the supply chain management on operational performance from the organisational capability perspective. Data were collected from 166 industrial companies in Jordan. Structural equation model was used to test the study hypotheses which were formulated to empirically investigate the impact of internal JIT (production) on external JIT (purchasing and selling) and the effect of JIT production on operational performance through the mediators; (JIT purchasing and JIT selling). Moreover, the effect of internal and external JIT on operational performance were investigated. The results of this study show that JIT production influences directly both; JIT purchasing and JIT selling. The results also show that JIT selling directly affects operational performance, while JIT production affects operational performance indirectly through JIT selling. Furthermore, theoretical and practical implications of this study are discussed, and study limitations and future research are presented.