An empirical examination of open source software adoption in US public libraries

Abstract

PurposeSimilarly to Choi and Pruett (2019), which addressed open source software (OSS) adoption in the academic library context, this study aims to examine barriers and drivers to OSS adoption and to provide a snapshot of the current state of OSS adoption in US public libraries.Design/methodology/approachAn online survey of the public library staff members who oversee information systems/technology in their library was conducted. A total number of 288 valid responses were used for data analysis.FindingsA range of barriers and drivers to OSS adoption in US public libraries were revealed, but, unlike academic libraries, awareness was found to be a barrier. Additionally, the vast majority of the non-adopters showed very low levels of OSS adoption intent in the near future, more than that which was indicated by academic libraries.Practical implicationsSeveral practical implications tailored for public libraries are provided, such as promoting OSS awareness among public libraries in rural and town areas, the importance of the initial trial/adoption and funding and marketing towards public libraries with small service population sizes and so on.Originality/valueFollowing Choi and Pruett (2019) which examined OSS adoption in the academic library context, this study conducted a similar online survey with US public libraries and made several contributions to the literature and to the public library field.