Abstract
The rapid development of technologies has led police departments to adopt new physical security systems to manage violent crimes. This study evaluates the implementation of a gunshot detection system in an urban neighborhood plagued by high rates of violent crime in southeast Massachusetts. Data were collected from the police dispatch log of a southeastern Massachusetts city employing the technology; the research design then evaluated the impact of the Shotspotter™ system on the ability of the police to more effectively identify, investigate, and prosecute gun-involved crimes. This study utilized a quasi-experimental design confirming positive outcomes in police response and dispatch times, but not except case resolutions. Future research may need to establish a refined measurement on case resolution variable to clearly reflect its constructs considering the police investigation process.
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