An Empirical Assessment of the Effectiveness of Offenders’ Rehabilitation Approach in South Africa: A Case Study of the Westville Correctional Centre in KwaZulu-Natal

Abstract

The South African Department of Correctional Services (DCS) has a constitutional mandate to provide rehabilitation programs that address offenders’ criminal conducts. The rehabilitation approach currently used to deliver this mandate is grounded on the needs-based model where dynamic factors associated with recidivism are systematically targeted in the treatment of offenders’ criminal behaviors. In this research, a qualitative research methodology was employed, and a case study research design was utilized. Purposeful non-probability sampling was utilized to recruit participants. Thirty inmates and 20 correctional center officials who met the inclusion criteria for the study were selected to participate. Semi-structured interviews and focus group discussions were used to collect data during the empirical investigation. The findings of this study demonstrated that the DCS’s mission is far from being accomplished due to its failure to implement rehabilitation programs. The research study, therefore, recommends that for the success of a rehabilitation approach in South Africa, a critical review of the strategy meant to achieve this goal is required.