An empirical analysis of critical success factors of Lean Six Sigma in Indian SMEs

Abstract

This article focuses on the impact of individual factors of Lean Six Sigma in manufacturing-based small and medium enterprises (SMEs) in India. So that main emphasis can be given to majorly contributing factors during implementation of Lean Six Sigma in manufacturing SMEs. A questionnaire-based survey has been done in which the voice of Indian SMEs has been captured regarding the successful implementation of Lean Six Sigma in their organisation as a waste management technique. Study has been conducted in two phases. In first phase, survey based upon 28 questions has been conducted, afterwards in second phase process capability test has been done on considered responses. In first phase with factor analysis it has been concluded that 28 factors listed in the questionnaire (Annexure 1) can be further reduced to four major parameters in which similar kind of factors are grouped together. These major four parameters contributing towards the success of Lean Six Sigma in manufacturing SMEs. Second phase of this study process capability of various phases of Lean Six Sigma has been checked through CPk. Those phases having CPk value less than 0.5 can be neglected as those phases are not contributing significantly towards the successful implementation of LSS.