Abstract
Information system is a guarantee of the universities' ability to anticipate the essential functions to their development and durability. The alignment of information system, one of the pillars of IT governance, has become a necessity. In this paper, we consider the problem of strategic alignment model implementation in Moroccan universities. Literature revealed that few studies have examined strategic alignment in the public sector, particularly in higher education institutions. Hence we opted for an exploratory approach that aims to better understanding the strategic alignment and to evaluate the degree of its use within Moroccan universities. The data gained primarily through interviews with top managers and IT managers reveal that the alignment is not formalized and that it would be appropriate to implement an alignment model. It is found that the implementation of our proposed model can help managers to maximize returns of IT investment and to increase their efficiency.
Highlights
Higher education institutions offer an increasingly broad range of services
Our study proposes to contribute to the understanding of the concept of the alignment through the definitions reported in the literature, to examine the alignment of the strategy of the information system to the business strategy in Moroccan universities and to propose an approach to align these two strategies
The second sequence that we propose puts in scene three areas of our SAMU model: business strategy, IT strategy and the IT process
Summary
Higher education institutions offer an increasingly broad range of services Their information systems are complex because of the variety and volume of information to be processed, the security of information to ensure and of the diversity of users: managers, students, teachers, administrative and external stakeholders. Other research has shown that it provides organizations with the maximum of benefits and a competitive advantage and contributes to the improvement of their organizational performance [8] and to the creation of business value [9]. The majority of these studies concern the industrial and financial fields. Our study proposes to contribute to the understanding of the concept of the alignment through the definitions reported in the literature, to examine the alignment of the strategy of the information system to the business strategy in Moroccan universities and to propose an approach to align these two strategies
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