An Efficient Model for Sentiment Analysis of Electronic Product Reviews in Vietnamese

Abstract

In the past few years, the growth of e-commerce and digital marketing in Vietnam has generated a huge volume of opinionated data. Analyzing those data would provide enterprises with insight for better business decisions. In this work, as part of the Advosights project, we study sentiment analysis of product reviews in Vietnamese. The final solution is based on Self-attention neural networks, a flexible architecture for text classification task with about \(90.16\%\) of accuracy in 0.0124 second, a very fast inference time.