Abstract

Current commercially-available electronic medical record systems produce mainly text-based information focused on financial and regulatory performance. We combined an existing method for organizing complex computer systems—which we label activity-based design—with a proven approach for integrating clinical decision support into front-line care delivery—Care Process Models. The clinical decision support approach increased the structure of textual clinical documentation, to the point where established methods for converting text into computable data (natural language processing) worked efficiently. In a simple trial involving radiology reports for examinations performed to rule out pneumonia, more than 98 percent of all documentation generated was captured as computable data. Use cases across a broad range of other physician, nursing, and physical therapy clinical applications subjectively show similar effects. The resulting system is clinically natural, puts clinicians in direct, rapid control of clinical content without information technology intermediaries, and can generate complete clinical documentation. It supports embedded secondary functions such as the generation of granular activity-based costing data, and embedded generation of clinical coding (e.g., CPT, ICD-10 or SNOMED). Most important, widely-available computable data has the potential to greatly improve care delivery management and outcomes.

Highlights

  • Over the past 60 years, digital automation has massively improved business operations and human life. Such development in health care delivery has advanced only to “digital paper:” While some clinical information is captured in a fully computable format that can support digital automation, most still takes the form of text records

  • Natural language processing (NLP) software can successfully convert highly-structured textual records into computable data, but still faces significant challenges when confronted by unstructured clinical text [8]

  • The amount of unstructured text captured in electronic medical records (EMRs) has grown rapidly

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Summary

Introduction

Over the past 60 years, digital automation has massively improved business operations and human life Such development in health care delivery has advanced only to “digital paper:” While some clinical information is captured in a fully computable format that can support digital automation (e.g., laboratory results), most still takes the form of text records. Natural language processing (NLP) software can successfully convert highly-structured textual records into computable data, but still faces significant challenges when confronted by unstructured clinical text [8]. This has greatly limited the potential contributions that automation can offer to optimal clinical practice. Onto that primarily text-based, financial-oriented documentation chassis, EMR systems “bolt on” clinical decision support (CDS)

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